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Management Insights

Diversity as a Competitive Advantage

Ride the subway, walk down a busy downtown street, or attend a lecture at a local university. If you take a moment to look around, you will notice the rich cultural diversity of our cities. If you’re middle-aged and grew up in Canada, you may also realize that the face of our cities has changed…

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Want a Loyal Workforce? Build an Ethical Corporation

Want a Loyal Workforce? Build an Ethical Corporation By Rushworth M. Kidder What’s the price of loyalty? It’s an old and cynical question. Roughly translated, it means, “What will it take to buy you off?” For global corporations, there’s a far more important question: “What’s the value of loyalty?” How important is it to have…

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Connecting People to What Matters

It’s 2008: Do You Know Where Your Talent Is? Part 2 of a Deloitte Research Series on Talent Management By Robin Athey “Connecting” matters. CEOs talk about the need to connect with customers and suppliers, across teams and silos, and to meet big goals. New hires are encouraged to connect with key people. Even getting…

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Changing the Culture and Improving Performance

By Robert Angel “When the responsibility for different aspects of the solution rests in different places, it’s often hard to muster the organizational resolve to pull in the right people, unclog bottlenecks, and make effective decisions………[companies experience]a lack of ownership, a failure to choose the right features, and an inability to meet performance goals. “…

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Debunking the myths around Work/Life Balance

By Peter Langford and Louise Parkes Work/life Balance has often been touted as a key to attracting and retaining staff. However, as Peter Langford and Louise Parkes write, employees don’t care much for the concept of striking a balance between their personal and work lives. AS ORGANIZATIONS face a shortage of talent and record low…

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Beauty and Success

To those that have, shall be given The Economist December 19, 2007 The ugly are one of the few groups against whom it is still legal to discriminate. Unfortunately for them, there are good reasons why beauty and success go hand in hand. IMAGINE you have two candidates for a job. They are both of…

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What Is Your Hiring Batting Average?

Even Jack Welch recommends that you use a quality of hire metric By Dr. John Sullivan I am an unabashed follower of the HR philosophy of Jack Welch, former CEO of GE. He is a proponent of a “business-like” approach to HR that emphasizes its critical role in impacting organizational results. Welch is certainly controversial…

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Why Acquisition and Retention Strategies Don’t Work

It’s 2008: Do You Know Where Your Talent Is? Part 1 of a Deloitte Research Series on Talent Management By Robin Athey Despite millions of unemployed workers, there is an acute shortage of talent: science educators to teach the next generation of chemists, health care professionals of all stripes, design engineers with deep technical and…

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Playing to Win in a Global Economy

Canadian Findings A Watson Wyatt report   Executive Summary Attracting and retaining talent is becoming more critical — and more difficult — for Canadian organizations. With an aging workforce, younger workers in short supply and unemployment rates at a 30-year low, the competition for key talent is increasingly fierce. And organizations are feeling the heat.…

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Maximizing Sales Growth and Performance

A Watson Wyatt report on Sales Effectiveness and Compensation Executive Summary Companies face turbulent economies, tighter labor markets, expanding performance expectations, ongoing cost management requirements and globalization. To succeed, managing and compensating sales forces to ensure superior company performance and sales growth are key to a firm’s ability to thrive in an ever-changing marketplace. Watson…

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